LEVEL UP COACHING LLC

Waiver of Liability & Assumption of Risk

The undersigned parent or legal guardian acknowledges that they have been informed of and understand the risks associated with their minor child's participation in activities, programs, classes, camps, training sessions, games, and other activities provided or operated by Level Up Coaching LLC ("Level Up"), whether such activities take place at a Level Up facility, an indoor facility, an outdoor field, or any other location.The undersigned understands that participation in soccer and related athletic activities involves inherent risks, including, but not limited to, collisions with other participants; falls; contact with balls, equipment, or other objects; injuries resulting from field or facility conditions; sprains; strains; muscle injuries; fractures; concussion or other head injuries; overexertion; and other injuries that may occur during athletic activity.The undersigned voluntarily assumes, on behalf of themselves and their minor child, all risks inherent in and ordinarily associated with participation in Level Up activities, whether known or unknown, to the fullest extent permitted by Minnesota law.To the fullest extent permitted by Minnesota law, the undersigned releases and agrees not to hold liable Level Up Coaching LLC and its owners, officers, employees, coaches, instructors, agents, sponsors, and representatives for claims for personal injury, illness, death, or property damage arising from participation in Level Up activities to the extent such claims arise from inherent risks of the activity or conduct constituting ordinary negligence.Nothing in this agreement is intended to release or waive liability that cannot legally be released or waived under Minnesota law.The undersigned acknowledges that their minor child is expected to follow all Level Up rules, instructions, and safety requirements and to participate with appropriate sportsmanship and respect for coaches, staff, other participants, facilities, and equipment. Level Up reserves the right to remove a participant from an activity if the participant fails to follow rules or instructions, engages in unsafe or disruptive behavior, or otherwise presents a safety concern.The undersigned further agrees to be responsible for reasonable costs associated with damage to property caused by their minor child through intentional, reckless, or unruly conduct, to the extent permitted by law.

Medical Authorization

The undersigned parent or legal guardian authorizes Level Up Coaching LLC, including its coaches, coordinators, employees, and representatives, to obtain or arrange reasonable emergency medical, dental, or other health care for their minor child if an injury, illness, or other medical condition occurs during a Level Up activity and medical personnel determine that treatment is reasonably necessary.This authorization may be exercised when the undersigned parent or legal guardian, or another emergency contact designated by the undersigned, cannot be reached after reasonable efforts have been made.The undersigned understands that Level Up personnel are not medical professionals and that this authorization does not obligate Level Up to provide medical treatment. The undersigned remains responsible for any medical, emergency, ambulance, transportation, treatment, or related expenses incurred on behalf of their minor child.

Indemnification

To the fullest extent permitted by law, the undersigned agrees to indemnify and hold harmless Level Up Coaching LLC and its owners, officers, employees, coaches, instructors, agents, sponsors, and representatives from claims, liabilities, damages, or expenses arising from the undersigned's or their minor child's intentional, reckless, or wrongful acts or omissions, including damage to property caused by the minor child.

Media Authorization

The undersigned understands that photographs or video recordings of Level Up participants may be taken during Level Up activities and may be used by Level Up Coaching LLC for legitimate business and promotional purposes, including its website, social media, advertisements, brochures, promotional materials, and other marketing or public-relations materials.

Acknowledgment and Agreement

By signing below, the undersigned parent or legal guardian acknowledges that they have carefully read this Waiver of Liability, Assumption of Risk & Medical Authorization, understand its contents, understand that they are giving up certain legal rights to the extent permitted by law, and voluntarily agree to its terms.The undersigned represents that they are the parent or legal guardian of the minor participant and are authorized to enter into this agreement on the minor participant's behalf.If any provision of this agreement is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.This agreement shall be governed by and interpreted under the laws of the State of Minnesota.

LEVEL UP COACHING LLC

TERMS & CONDITIONS

GENERAL

All purchases are non-refundable and non-transferable. Level Up Coaching LLC ("Level Up") makes every reasonable effort to begin classes and sessions on time. Schedules, instructors, locations, and class offerings are subject to change. Customers are responsible for checking the online schedule for the most current information.Level Up is not responsible for lost, stolen, or damaged personal belongings brought onto or left at any Level Up facility or activity location.Level Up reserves the right to modify its terms, conditions, policies, schedules, and fees. Level Up will provide reasonable notice of material changes when practicable.Participants and their parents or legal guardians are responsible for notifying Level Up coaches or staff of any injury, illness, medical condition, limitation, or other circumstance that may affect the participant's ability to safely participate in an activity.Customers are responsible for all amounts owed for services, enrollment plans, classes, or sessions received. Any unpaid balance may be charged to the payment method on file.Level Up does not accept cash payments and does not maintain cash on the premises for customer transactions.

ENROLLMENT PLANS

  1. Minimum Enrollment: All recurring enrollment plans require a minimum commitment of one (1) month. Enrollment plans automatically renew on a monthly basis unless cancelled in accordance with these Terms & Conditions.

  2. Monthly Billing: Enrollment plans are billed monthly. The applicable enrollment plan fee will automatically be charged to the credit card, debit card, bank account, or other payment method on file.

  3. Payment Information: Customers are responsible for maintaining accurate and current billing information. If you need to update or change your payment method, please update your online account promptly.

  4. Cancellation / Account Changes: To cancel an enrollment plan, the customer must submit written notice by email toAdmin@LevelUpCoaching.org. Cancellation requests submitted through coaches, verbal requests, text messages, or other methods are not considered official cancellation notice unless confirmed in writing by Level Up. All alterations must be requested 3 days prior to next billing cycle (the 1st of every month).

  5. Final Billing: If written cancellation notice is received fewer than seven (7) days before the next scheduled billing date, the customer will be responsible for one final monthly payment. The enrollment plan will then terminate following that final paid month.

  6. Rates After Cancellation: If an enrollment plan is cancelled and the customer later re-enrolls, Level Up does not guarantee that the customer's previous rate, discount, or other pricing will be available.

  7. Pro-Rated Amounts: Except where required by law or expressly approved by Level Up, pro-rated enrollment plan amounts or unused portions of a billing period are not refundable.

  8. Failed Payments: If a scheduled enrollment plan payment fails, Level Up may attempt to process the payment again using the payment method on file and may assess any applicable payment or administrative fee. Level Up may suspend participation or cancel the enrollment plan if the balance remains unpaid.

  9. Late Cancellation of Private Sessions: Scheduled one-on-one private sessions must be cancelled or rescheduled at least twenty-four (24) hours before the scheduled start time. Sessions cancelled or rescheduled with less than twenty-four (24) hours' notice, as well as missed sessions, will be charged at the applicable session rate.

  10. Outstanding Balances: Customers remain responsible for all unpaid enrollment plan fees, class fees, private-session fees, and other charges incurred under their account. Level Up may charge outstanding balances to the payment method on file.

  11. Expiration of Discounts: Promotional or discounted enrollment plan rates are valid only for the period specified at the time the discount is offered. Once the applicable discount period ends, the enrollment plan will automatically adjust to the applicable standard or corresponding enrollment plan rate unless otherwise stated in writing.

  12. Suspension or Termination: Level Up reserves the right to suspend or terminate an enrollment plan or participation for nonpayment, repeated violation of Level Up policies, unsafe or disruptive behavior, or other conduct that, in Level Up's reasonable judgment, negatively affects the safety or experience of participants, coaches, staff, or other customers.

  13. No Guarantee of Specific Instructor or Schedule: Enrollment in an enrollment plan does not guarantee that a particular coach, instructor, class time, facility, or training format will always be available. Level Up may make reasonable changes to staffing, scheduling, locations, or programming.

  14. Agreement to Terms: By purchasing a Level Up service or enrolling in an enrollment plan, the customer acknowledges that they have read, understood, and agreed to these Terms & Conditions and any other applicable Level Up policies or waivers.